Studio: 01271 814207

Making things simple.

Frequently asked questions about our design process...

We understand that the design process can feel pretty daunting at first, and our aim is to keep things as simple as possible. Here are some of the most frequently asked questions that we get from time-to-time:

How much do you charge?

Because projects are individual we tend to cost each one on its own merits. After a brief discussion regarding your project we will estimate a ball-park cost of where we see the project going. From there, we can then produce a project proposal, which breaks down the process, the costs and the deliverables. For bigger clients that have a lot of repeat projects, we offer a retainer package (fixed monthly sum) for an agreed amount of work.

How long will my project take?

As every project is different, we look at what resources are required in order that the project is done correctly. We then give you an estimated lead-time for completion based on our experience. Should anything alter the original timescale we will communicate with regular updates along the way.

Do all projects have to come with a strategy session?

No. The strategy process is part of the wider scope of branding, in order to give an aligned direction to the creative stage. If you already have an established brand and want us to create work for you then we would be happy look at what you have in place already and what you would like to achieve.

I’m a new company and not yet trading, will you create work for me?

If you're a start-up company, we'd love to work with you. If you have a budget and a business plan, are looking to elavate your growth in your chosen marketplace and see design as a tangible business investment then we're here for you. Start here

Can you help with my print?

Absolutely. In the digital age print has a tangibility and tactileness that is more prevalent than ever. We have a number of print partners that we collaborate with. They do great work and strive for perfection which means we can concentrate on good design. We can manage your print project from conception to completion and will advise on paper type, inks and any special print finishes that you may require along the way.

How do you invoice projects?

We invoice at the end of each calendar month. For first time clients we ask for 50% at the start of a project and 50% on completion. Our terms are 14 days. We prefer to be paid via electronic bank transfer and the details of our business account can be found at the bottom of each invoice we produce. We are VAT registered and are a UK limited company.

I’m not sure where to start, can you help?

Our philosophy is based on keeping things as simple as we can and facilitating the process for you. If you have an idea for a project but don't know where to take it or simply want to chat things over then we're always happy to talk. Email or call us on 01271 814207 to get started.

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